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Perhaps you were looking for the best deal on tires online, and you came across Discount Tire Direct. However, before taking the further step, you want to ensure if the platform is worthwhile.
Fortunately, you are in the right place. This post will review the work process, services, pricing, and customer support of Discount Tire Direct.
So, stick with us until the finish of this in-depth review.
What is Discount Tire Direct?
Discount Tire Direct is an online retailer selling tires, wheels, and automobile accessories in all Lower 48 States of the United States.
The company’s headquarters, Discount Tire, is located in Scottsdale, Arizona, and is one of the world’s largest independent tire and wheel retailers.
Bruce T. Halle founded the company Discount Tire in 1960. To begin the business, he rented an old plumbing supply building in Ann Arbor.
Halle started the business with a total of six tires, two fresh and four retreads. It took him three days to get his first customer. Gradually, he grew his customer base through word of mouth.
Today, Discount Tire has over 1100 brick-and-mortar stores across the United States. They also have a well-established web platform called Discount Tire Direct.
The company operates Discount Tire Direct as a separate entity which is their online marketplace. Michael Zuieback, Dean Muglia, and Christian Roe are the key persons in Discount Tire Direct.
How Does Discount Tire Direct Work?
It is straightforward to use Discount Tire Direct. When you go to discounttiredirect.com, you will see the following product categories:
- Tires
- Wheels
- Accessories
- Installers, and more.
For each product category, you will see various buying mediums. For example, you can buy tires by Vehicle, Size, Brand, and more.
Similarly, you can search for wheels based on your vehicle, size, and brand.
After selecting the way you want to shop for a product, you need to provide basic information about your vehicle.
For example, if you shop for tires, you will have to add the following details.
- Year of your vehicle’s model
- Make of Vehicle
- Model of Vehicle
- Trim of Vehicle
Upon adding all these details, you will be able to shop for tires, wheels, and accessories compatible with your vehicle. You can also use Treadwell, Discount Tire’s personal online tire buying guide backed by decades of data, to make smart purchasing decisions based on your driving habits.
The company has a wide range of tires and wheels to suit your car, truck, SUV/CUV, trailer, etc.
Once you have decided on a tire for your vehicle, add it to your shopping cart and click Checkout Now button. On the following page, you will be able to add your billing and shipping information.
There are many ways you can pay for the product you buy. For instance, you can use your MasterCard, Visa, Discover, American Express, or PayPal account.
Discount Tire Direct offers a 10% military discount. Furthermore, they provide tire protection coverage for an additional $21 per tire. The protection coverage includes tire repair and replacement in the event of unforeseen damage.
You will have to pay extra if you want installation service from Discount Tire Direct’s local tire installer.
Is Discount Tire Direct Affordable?
Discount Tire Direct has tie-ups with almost all major tire and wheel manufacturing companies. Because there is no broker between the manufacturer and Discount Tire Direct, their prices are comparatively low.
As mentioned above, if you prefer to have tires or wheels fitted at Discount Tire Direct’s brick-and-mortar store, they charge a nominal installation fee. Remember, you may have to spend up to $45 per tire in another store for the same service.
Discount Tire Direct also has a price matching policy. It means if you find a better deal on a similar tire or wheel with another dealer, you can claim your discount. Just discuss the amount of the difference and get a refund.
To get a price match discount, you will need to make a call at 1-800-589-6789 to talk to their salesperson.
Do not forget to check their Deals page to find out their rebate programs and current deals. They keep bringing new promotional schemes where you may get huge discounts.
Discount Tire Direct also provides a 10% discount to active and veteran military personnel and their families.
The benefit is available to military personnel’s families as well. You can see this discount in the subtotal of the invoice.
You must use ID.me to prove your legal identification to enjoy this discount.
The company also offers you easy financing options.
Benefits of Using Discount Tire Direct
Wide Range of Tires, Wheels & Other Accessories
At Discount Tire Direct, you get numberless choices for tires and wheels. They have a great selection of tires and wheels of different sizes, makes, and models.
No matter the type of vehicle you have, you can get suitable wheels and tires.
In addition to tires and wheels, the company also stocks automobile accessories like wheel installation kits, wheel hubcaps, TPMS sensors, suspensions, and more.
Free and On-time Shipping
Discount Tire Direct is also known for its quick shipping. The good news is that they do not charge for shipping to the lower 48 states.
The company has three warehouses located in Ohio, Georgia, and Arizona. You can expect to receive merchandise from the nearest location.
Discount Tire Direct ships all in-stock within two to four days. However, if you have a unique order item, it might take more days.
The company ship goods majorly via ground shipping as it is an affordable and convenient method.
You may estimate the shipment time by referring to the Discount Tire Direct shipping maps.
Tire and Wheel Installation Service
Discount Tire Direct not only sells tires but also provides tire installation service for an additional fee.
They have a large number of motor-and-brick partners across the country for tire installation. You can choose any of the nearest installing points.
The price for tire installation will depend on the installer you choose. However, the company gives assurance for the competitive pricing.
You can search for the nearest installer on the installer locator by mentioning your City, State, and Zip Code. If you find an affordable or better option, you are free to choose any other installer.
Warranty
All tires and wheels available at Discount Tire Direct come with a standard manufacturer’s warranty.
Remember, this standard warranty scheme does not include road hazards and other related damages. You can avail of warranty benefits only for manufacturing defects.
The company also has a Certificate for Repair, Refund & Replacement policy for extra peace of mind. Under this coverage, you can replace tires and wheels for road hazards or manufacturing defects at no additional cost.
You can buy this certificate at the time of tire purchase for $21.00 per tire.
Provides Comprehensive Technical Resources
Discount Tire Direct not only sells tires and wheels but also offers tons of technical knowledge about them.
They have in-depth information on tire pressure, tire maintenance, tire replacement, and tire manufacturing.
If you want to install tires on your own and need technical guidance, you can go through these resources.
You can access all this knowledge in their Tips & Guides section.
Discount Tire Direct Customer Support
No business can sustain and retain customers until it has good customer support. Luckily Discount Tire Direct does not disappoint its buyers when it comes to customer support service.
Individuals having questions or queries can contact their representative at customer service line 1 (800) 385-3322.
In case you have sales-related queries, you can call them at 800-589-6789 during business hours.
And if you want to write to them, you can use the email id: [email protected].
The company claims that they reply to the email between 12 to 24 hours during business hours.
In addition to this, you can also connect with them on their social media accounts: YouTube Channel, on Twitter, Facebook, and Instagram.
Discount Tire Direct Reviews
Reviews are one of the ideal ways to learn about a company. On sitejabber.com, the site gets 4.5 stars out of 5. It clearly indicates that customers are happy with their services.
Is Discount Tire Direct Worth Trying?
Discount Tire Direct is one of the leading self-governing tire retailers in the United States. Thousands of individuals across the country have been using this platform to buy tires, wheels, and other automobile components.
All in all, it is an ideal platform to buy tires and wheels online. You get a wide range of tires and wheels options at affordable prices comparatively.
What gives them an edge over their competitors is their quick and free shipping service. Furthermore, they offer installation services at nominal charges.
So we can say Discount Tire Direct is worth trying.
If for any reason you are not satisfied with the product you receive, they have thirty days return policy.
You can call 800-385-3322 for returns. We recommend you read their return policy for more details.